From multifamily high-rises to complex life sciences projects, Lee Kennedy uses Touchplan to improve jobsite communication, manpower visibility, and schedule reliability.
Case Study Overview
Lee Kennedy Company partnered with Touchplan to improve construction planning efficiency, strengthen subcontractor collaboration, and gain better visibility into manpower and project progress. Since first adopting Touchplan in 2019, Lee Kennedy has used the platform across multiple project types—from multifamily high-rises to complex life sciences renovations—driving measurable improvements in productivity, accountability, and communication.
The Challenge: Improving Construction Planning and Subcontractor Collaboration
In the fall of 2019, Boston-based construction management firm Lee Kennedy Company began searching for more efficient ways to schedule projects and improve collaboration with subcontractor partners. Like many construction teams, they struggled with disconnected schedules, limited visibility into trade progress, and inconsistent communication across jobsites. Internal and external reviews made it clear that Lee Kennedy needed a more collaborative, transparent planning approach—one that could align teams in real time and support proactive decision-making in the field.
Why Lee Kennedy Chose Touchplan
After evaluating available solutions, Lee Kennedy was introduced to Touchplan, a fully collaborative construction planning platform built to support Lean construction and Last Planner® practices. Touchplan allows project teams to update plans live—whether they are on the jobsite or working off-site—creating a shared, real-time planning environment. This marked the beginning of a long-term partnership between Lee Kennedy and Touchplan.
“Lee Kennedy’s use of Touchplan has been a mutually beneficial relationship to both companies,” said George Hunt, Senior Solutions Manager at Touchplan. “They collaboratively plan their work in a way that leverages the strengths of their entire team, while providing us valuable insight into how teams use the product in the field.”
First Touchplan Deployment: One Chestnut Place
Lee Kennedy’s first project using Touchplan was One Chestnut Place, a 15-story luxury apartment building in Quincy Center, Massachusetts. The project included 124 residential units, 4,000 square feet of retail space, and a steel structural frame, becoming the tallest tower in Quincy at the time. Completed in October 2020, the project required close coordination across multiple trades and phases, with Touchplan serving as the shared planning system.
“Touchplan has acted as our common denominator of communication,” said Brian Senk, Superintendent at Lee Kennedy. “Before partnering with Touchplan, it was tough not only to communicate the work with our subs, but actually see what their progression was on the project.”
Creating a Single Source of Truth for Jobsite Communication
On One Chestnut Place, Touchplan replaced disconnected spreadsheets, emails, and whiteboards with a centralized, visual planning system. Subcontractors could clearly see upcoming work, make commitments, and understand how their tasks connected to others. This shared visibility improved coordination, reduced misunderstandings, and increased accountability across the project team.
Expanding Touchplan Across Projects
Following the success of One Chestnut Place, Lee Kennedy continued using Touchplan on additional projects. What began as a single deployment evolved into a standardized approach for collaborative planning across jobs, enabling consistent workflows while remaining flexible for different project types.
Supporting Complex Life Sciences Construction at 51 Sleeper Street
Touchplan supported Lee Kennedy’s work at 51 Sleeper Street in Boston’s Seaport District, where the team converted several floors of an occupied, multi-tenant office building into laboratory space. Life sciences construction required precise coordination, especially with occupied floors above and below active construction zones. Touchplan enabled Lee Kennedy and its subcontractors to plan multi-phased work in detail while maintaining schedule reliability.
Improving Manpower Visibility and Schedule Reliability
With Touchplan, Lee Kennedy gained clearer insight into crew flow, work-in-place, and manpower allocation. Teams were able to identify constraints earlier and adjust plans proactively.
“Every week, we had guys beating their dates,” said Moe Hassan, Assistant Superintendent at Lee Kennedy. “People were finishing earlier because we could attack problems sooner. Being able to see that someone finished 40% faster—and run reports on it—was extremely helpful.”
Driving Measurable Productivity and Accountability
By making commitments visible and progress transparent, Touchplan helped drive meaningful improvements in productivity and task ownership. Teams understood what needed to be done, who was responsible, and when work was expected to be complete, resulting in earlier task completion and reduced planning friction.
Touchplan Customer Success and Ongoing Collaboration
A key part of the partnership was Touchplan’s hands-on customer success support.
“We ran a fully interactive training with the Lee Kennedy team and their subcontractors to ensure everyone was comfortable using Touchplan,” said Arianna Hegarty, Customer Success Manager at Touchplan. “After training, I joined weekly meetings to see Touchplan in action, and we continued regular check-ins for feedback and support.”
Results: What Lee Kennedy Achieved with Touchplan
Through its partnership with Touchplan, Lee Kennedy achieved clearer breakdowns of complex P6 schedules into field-level plans, improved documentation and tracking of subcontractor commitments, complete visibility into project manpower and progress, and significant increases in productivity and task accountability.
A Long-Term Partnership Built on Better Planning
For both organizations, the relationship extended beyond software. Ongoing collaboration, open feedback, and shared learning continued to strengthen outcomes.
“The relationship with Touchplan is outstanding,” said Joe Breen, Project Executive at Lee Kennedy. “Their customer success team did a great job helping us use the product effectively while being extremely receptive to our feedback.”
How Collaborative Lean Planning Improves Project Outcomes
Lee Kennedy’s experience demonstrates how digital Lean planning can transform construction execution by aligning teams around a shared plan, improving visibility, and strengthening accountability across complex projects.
