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Owners

The Problem

Budget overruns caused by delays are a persistent problem for a Property Owner in the construction industry. Owners often feel like they aren’t getting their money’s worth, especially when delays occur or labor and material costs rise. You’ve got to get your projects completed with certainty–on time and on budget.

Construction Planning Challenges

Healthcare Owners need to heal, University Owners need to educate, and Data Center Owners need to support millions of business operations worldwide. These missions cannot be held back. As an Owner, you are facing the following problems:

Projects are Late

  • You have a master schedule, and then there’s what is actually happening on the jobsite
  • You always get bad news too late
  • It’s hard to understand where your project is vs. where you planned to be
  • Every day that your project is late is another day your building isn’t contributing to your mission and you are losing revenue

Projects are Over Budget

  • Contractor General Conditions are expensive and they are only going up, but that’s not what you care about most

The Supply Chain Bottleneck

  • It is difficult to validate delivery dates for equipment and furnishings
  • The master schedule has a procurement schedule on it, but it changes during every OAC and the reason is not always clear

Roadblock Management

  • Contractors are communicating roadblocks, but it is difficult to tell which are the highest priority

ALTERNATIVES

Eat Through Your Contingency Budget

  • Teams can execute as planned but when problems occur, it will come out of the contingency budget and may cause delays and more budget overruns

Site Walks in Order to Communicate

  • Visit the site yourself constantly and get updates at a granular level and taking up an entire day

Time in the Office

  • Walking back and forth to the trailer to review the plan and make adjustments

Hope and Pray

  • Hope and pray that the GC knows how to execute and manage for daily planning

5 Reasons for Owners to Consider Touchplan

Touchplan saves owners money by reducing delays

Touchplan allows Owners to focus on their true mission, and they can now have certainty around the project knowing that they are getting their money’s worth and are implementing a consistent, reliable planning process for GC’s to save both time and money.

1

Match the Master Schedule with Reality​

Touchplan bridges the gap between rigid master schedules and planning for execution to anticipate problems before they happen and keep the plan on or ahead of schedule.

A Proven Planning Process

  • Facilitate a collaborative planning process to align contractors around common goals so teams can execute responsibilities efficiently and save time and money

Milestone Alignment

  • Track real-time job progress against contractual milestones to understand schedule risks before they can happen

2

Understand Scope to Validate Budgets and Reduce Rework​

Budget ties directly to the schedule, and Touchplan helps teams keep the construction process on track.

Ease of Use and Collaboration

  • Touchplan reduces time spent in planning meetings by 50% and decreases rework associated with poor planning by 20%

Visual Lookahead Schedule

  • Instead of digging through the master schedule during OAC meetings, get a clear and comprehensive view of the plan to understand construction progress and reduce rework and delays in the schedule

3

Clearly Understand Upcoming Supply Chain Issues​

Touchplan allows you to incorporate supply chain management into your production plan to identify bottlenecks early and avoid material-related delays.

Reliable Promising

  • Quickly determine impacts to the project from supply chain delays to make better decisions and save time and money

Team Communication

  • Generate a workflow for team members to collaborate in real-time so you can avoid delays caused by the supply chain

4

Acquire Real-Time Project Data and Manage Constraints​

Touchplan’s Variance Reports improves the flow of construction projects with enhanced variance and constraint tracking, increasing project predictability and reducing mistakes or out-of-sequence work that might cause rework.

Live Roadblock Management

  • Owners can track and remove constraints in real-time and see how they affect the project’s production plan

Real-Time Updates

  • Contractors compile reasons for variance on a daily basis to tell the story of the job
  • Performance analytics provide comparison across contractors

5

EASY to Access the Best Customer Service

According to our customers, a dedicated support team is paramount. That is why our Customer Success team remains with you throughout your construction project so your team comes in on-time and under budget.

Dedicated Support Team

  • We solve pain points and facilitate onboarding to ensure your team gets full value from Touchplan.

Help Center

  • Transform your spreadsheets to a collaborative plan
  • ALL stakeholders are involved in the process and updated in real time on everyone’s phone, tablet, or computer
  • Project templates and bulk ticket functions make it easy to plan and re-plan

User Onboarding

  • More than 70 how-to articles on all of Touchplan’s features.
  • Dozens of videos describe detailed and general product features.
  • Ensure you get the most out of the product.

Live Chat

  • In application live chat response time of only 36 seconds.

Touchplan Academy

  • Touchplan Academy allows customers to take Admin and Basic User courses to get trained up on their Touchplan skills and receive certifications that can be added to a LinkedIn profile.
Customer Success Benefits